Terms of Service

1. About Asset Performance

This website is operated by Asset Performance Ltd, a company registered in England and Wales.

Company name: Asset Performance Ltd
Company number: 14160718
Registered office: c/o Brabners LLP, 3rd Floor, Horton House, Exchange Flags, Liverpool, England, L2 3YL
Website: assetperformance.com
Email: marketing@assetperformance.com

References in these terms to “Asset Performance”, “we”, “us” or “our” mean Asset Performance Ltd.

2. Use of this website

You may use this website for lawful purposes and to learn about Asset Performance, our services, capabilities, experience and insights.

You must not use the website in any way that:

• breaches applicable law or regulation;
• is fraudulent, unlawful or harmful;
• interferes with the operation, security or availability of the website;
• attempts to gain unauthorised access to the website, its servers or associated systems;
• introduces viruses, malicious software or other harmful technology; or
• uses the website or its content in a way that infringes the rights of Asset Performance or another party.

We reserve the right to restrict or suspend access to the website where reasonably necessary to protect our website, systems, users or business.

3. Intellectual property

Unless otherwise stated, the content of this website is owned by or licensed to Asset Performance Ltd and is protected by applicable intellectual property laws.

This includes, where applicable, text, articles, graphics, photographs, illustrations, branding, logos, designs, page layouts, reports and other website materials.

You may view, download or print reasonable extracts from the website for your own internal, informational and non-commercial purposes.

You must not, without our prior written permission:

• reproduce or republish substantial portions of the website;
• sell, license or commercially exploit website content;
• modify our content and present it as your own;
• remove copyright, trademark or other proprietary notices; or
• use Asset Performance branding, logos or other intellectual property in a way that suggests an association or endorsement that does not exist.

4. Articles, insights and technical information

Our website contains articles, insights and other information relating to asset management, asset surveying, maintenance, lifecycle planning, estate strategy and related subjects.

This content is provided for general information purposes only.

Although we aim to provide useful and accurate information, circumstances vary significantly between buildings, estates and organisations. Website content should therefore not be treated as technical, engineering, financial, legal or other professional advice for a specific property, asset or project.

Appropriate professional advice and assessment should be obtained before making decisions based upon the particular circumstances of an estate or asset portfolio.

This is particularly important for AP given the type of content we’re now publishing in Insights.

5. Accuracy of information

We make reasonable efforts to ensure that information published on this website is accurate and current.

However, we do not guarantee that all information will always be complete, accurate or up to date.

Asset information, regulations, standards, industry practices and other matters discussed on the website may change over time.

We may update, amend or remove website content without notice.

6. Information about our services

Descriptions of our services and capabilities on this website are provided for general information.

The precise scope, methodology, deliverables, programme, responsibilities and commercial terms of any work undertaken by Asset Performance will be agreed separately with the relevant client.

Nothing published on this website constitutes a contractual offer or forms part of a contract for professional services unless expressly incorporated into a separate written agreement.

This is an important addition compared with the IWS version. It prevents the wording on one of your service pages inadvertently being interpreted as defining exactly what AP will provide on every project.

7. Enquiries and communications

You may contact us using the contact details or enquiry facilities provided on the website.

Submitting an enquiry does not create a contractual relationship between you and Asset Performance and does not oblige us to provide services.

Information you provide through the website will be handled in accordance with our Privacy Policy.

8. Third-party websites

Our website may contain links to websites or resources operated by third parties.

These links are provided for convenience and information only. We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.

The inclusion of a link does not necessarily mean that Asset Performance endorses the organisation, website, product or service concerned.

9. Website availability

We aim to keep our website available and operating correctly, but we do not guarantee uninterrupted or error-free access.

We may suspend, withdraw, modify or restrict parts of the website for maintenance, security, operational or other reasons.

We will not be responsible for circumstances outside our reasonable control that affect the availability or operation of the website.

10. Limitation of liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the extent permitted by law, Asset Performance will not be liable for losses arising solely from reliance upon general information published on this website or from the inability to access or use the website.

We will not be liable for indirect or consequential loss arising from use of this website where such liability may lawfully be excluded.

These limitations relate to use of the website and do not replace or alter any liability provisions contained within a separate contract entered into between Asset Performance and a client.

11. Privacy and cookies

Our collection and use of personal information is governed by our Privacy Policy.

Our website also uses cookies and similar technologies. Further information about these technologies and the choices available to you can be found in our Cookie Policy and through the cookie consent controls available on the website.

12. Changes to these terms

We may update these Terms of Service periodically to reflect changes to our website, services, business or legal requirements.

The current version will always be published on this page, together with the date it was last updated.

Your continued use of the website following an update will be subject to the terms in force at the time you use it.

13. Severability

If any provision of these terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in full force and effect.

14. Governing law and jurisdiction

These Terms of Service and any dispute or claim arising in connection with the use of this website are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction in relation to disputes arising from these terms, subject to any mandatory rights that may apply under applicable law.

15. Contact us

If you have any questions about these Terms of Service, please contact:

Asset Performance Ltd
c/o Brabners LLP
3rd Floor, Horton House
Exchange Flags
Liverpool
England
L2 3YL

Email: marketing@assetperformance.com